Product: Total Air Care Repair Clear all filters (21 of 21 reviews match)
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Total Air Care - WORST COMPANY EVER

1.0
Details
I live in Florida, and my AC has been broken for A MONTH. Total Air Care has sent someone out FOUR times and my system is still broken. I've had a fan motor on order for NINE DAYS and I can't even get anyone to return my calls to tell me when it will be in. They keep telling me that a supervisor will call me back, but they never do! They also don't answer they emails. THIS IS THE WORST COMPANY EVER. DO NOT USE THEM!!!
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Total Air Care Repair
Review #1312738 is a subjective opinion of poster.
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Total Air Care - Unacceptable customer service

1.0
Details
I have a home warranty It took 48 hours for you to respond. On top of that needed a new compressor. Issue still not resolved. You are the worst company to deal with. I was on the phone back and forth today and guess what won’t get a call back till tomorrow. You call yourselves a company with service
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Total Air Care Repair
Review #1310997 is a subjective opinion of poster.
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Technician was courteous, but fix only lasted 2 days. You can not contact theses people, only leave numbers. Only use them because forced to by Homeshield Ins. Now I am told there has to be 100 words for them to accept this complaint. How about terrible customer...
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Author
Service
Total Air Care Repair
Reason of review
Poor customer service
Review #1300904 is a subjective opinion of poster.
0 comments
1.0
Details
Mr. Michael Niquette IS A FRAUD DESTROYED MY SYSTEM AT MY HOME AND PUT THROUGH FAKE CHARGES ON MY CC HE SHOULD BE IN JAIL RUN AWAY FROM THIS FRAUD POS COMPANY. CAME TO MY HOME 7 TIMES AND EACH TIME THEY CAME THEY MADE IT WORSE THEY FAKED PUTTING IN $300 IN FREON WHICH...
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Author
Service
Total Air Care Repair
Reason of review
Damaged or defective
Loss
$20000
Preferred solution
Full refund
Review #1291117 is a subjective opinion of poster.
0 comments
I'm a bit surprised to read these negative reviews since I just had a good experience with this company. They were sent out by First American Home Warranty to repair my central AC. I did have to wait a few days, but so many companies are booked this time of year, so I...
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Service
Total Air Care Repair
Review #1287141 is a subjective opinion of poster.
0 comments
1.0
Details
My HVAC was not working. I contacted American Home Shield warranty company who assigned TAC to my problem. The first rep came out on 5/14. He got the system working and said my freon was fine and he couldn't find a problem. 3 days later it stopped cooling. AHS sent TAC...
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Author
Service
Total Air Care Repair
Cons
  • Caused me to lose freon when called to repair hvac
Reason of review
Work Experience or Job Application
Loss
$990
Preferred solution
Let the company propose a solution
Review #1273489 is a subjective opinion of poster.
0 comments
1.0
Details
I used to be employed with total Air care. I was hired as a field technician. I was told that this is warranty work through the warranty companies. That we do everything in our power to put a Band-Aid on your air conditioner. Technicians are told not to ever recommend...
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Author
Location
Orange Park, Florida
Service
Total Air Care Repair
Reason of review
Bad quality
Review #1128440 is a subjective opinion of poster.
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Total Air Care - Professionalism

The repairman handled my work today with complete professionalism
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Service
Total Air Care Repair
Reason of review
Good customer service
Review #1107197 is a subjective opinion of poster.
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Total Air Care - Terrible customer service

1.0
Details
Had to use them because of home warranty. Supposed to contact me in 48 hours- no call. Called them and was on hold for an hour before someone answered to make the appointment. Then they were supposed to notify the warranty company with needed repairs in 24 hours. It has been almost three days and no contact. They don't even respond to the warranty company calls or emails. Completely unacceptable service. They should be out of business. The warranty company, American Home Shield, is not without fault. They continue to use this crummy outfit as their air conditioning vendor even after all the complaints and terrible service. If I had to do it again I would pay the higher price and forget the warranty.
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Author
Location
Middleburg, Florida
Service
Total Air Care Repair
Reason of review
Order processing issue
Review #1073488 is a subjective opinion of poster.
1 comment
1.6
Details
American Home Shield dispatched Total Air Care to respond to a repair request. Initially, Total Air Care responded to the dispatch within an hour - so far, so good. However, the train came off the tracks shortly thereafter. Despite providing contact information via the...
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Anonymous
#1307017

Just a heads up, I don't work for total air care nor do I work for any warranty company. The reason why companies charge more for r22 is simply because the amount that we pay ...

Author
Location
Middleburg, Florida
Service
Total Air Care Repair
Reason of review
Bad quality
Loss
$300
Preferred solution
Let the company propose a solution
Review #976056 is a subjective opinion of poster.