Manufacturer: Total Air Care Category: Repair Clear all filters (50 of 50 reviews match)
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I wish I had read these reviews before allowing American Home Shield to request that Total Air Care service my HVAC problem. 21 days after my initial call to AHS, my home warranty company, TotalAirCare came to my home for the Third time (all related to this repair)...
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Total Air Care Air Conditioner Repair
#891377
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Stay away from this company America home shield uses them and my mom is in month 2 with no AC no one cares no one calls she has had 3 visits and now the unit is old and the supply source is not in stock and has to be ordered.The owner has paid $500 for freon up front...
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1.5
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Total Air Care Air Conditioner Repair
#889904
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American Home Shield (AHS) sent them to my house to diagnose and fix my AC.The first time they came they said that there was no Freon in the system and that the condenser will need to be replaced. They said they had to get approval to perform the repair and that since...
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Total Air Care Air Conditioner Repair
#885790
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Service techs seem motivated to get in and out as fast as possible. They've been to our location 3 times. Get the A/C blowing cold and leave. 2 hours later, hot air. It takes forever to get an appointment scheduled, they don't have enough call center agents. "I am...
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Total Air Care Air Conditioner Repair
#884499
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Total Air Care is the worst Air conditioning company we have encountered. On June 9 they were dispatched to our home via our home warranty insurance company for a malfunctioning AC unit. The technician appeared incompetent and unsure of what he was doing per my wife. ...
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Anonymous
Anonymous

We have been going through the same thing. Finally received outside authorization to go elsewhere. Ours started June 7.

Product
Total Air Care Air Conditioner Repair
#874680
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He did nothing, refused to look at the malfunctioning unit, then demanded I hurry up and pay him because he was late for his next appointment. I filed a complaint with American Home Shield, which prompted Total Air Care to send in a falsified diagnosis saying they'd...
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Total Air Care Air Conditioner Repair
#873479
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HORRIBLE CUSTOMER SERVICE!!!! Spent 45 minutes to an hour each time I had to call before someone would answer my call! Then, NOBODY WOULD CALL OR SHOW UP when the appointment for service was scheduled! RUN! NEVER EVER USE THIS COMPANY!!! They lie, don't take...
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1.0
Product
Total Air Care Air Conditioner Repair
#872277
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The little girl they sent did not have a clue and blew the thermostat and had to replace that. After several calls back to the office to figure out the problem, they came up with reversing valve. Then we didn't hear back from the home warranty company or Total Air...
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Anonymous
Anonymous

OMG.. That's is the same thing they did to me. The female tech overcharged my freon. Then the tell me it it the unit is stuck on heat and need to order a part. Well it's been ...

1.5
Product
Total Air Care Air Conditioner Repair
I didn't like
  • Job not complete tech lied poor service taking to long to finish
  • Timing
  • Leaving me out of service for an unknown amount of time
#861537
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Had to use Total air care because of home warranty. When you call you you have to wait 30 mins. Before you can talk to a human. This was after putting a service call online with the home warranty. Then I had to wait 3 days for a loser ice call. Tech came out and fixed...
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Anonymous
Anonymous

No . Is not resolved going on 5 weeks of 90 degree weather

Anonymous
Anonymous

I own a property management company in Pensacola, FL The owner started using this HW company and I'm going through the same issue now. This company is awful, and in my opini...

1.0
Product
Total Air Care Air Conditioner Repair
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Total Air Care Air Conditioner Repair Review from Lakeland, Florida
I am now in day 3 of my system at 710 bryon ct lakeland florida, they finally came yesterday at 3pm and found the condenser fan to be burned up , tech stated he would get one am this morning and replace today , i called at 12 noon today may 5th 2016 and he said he did...
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Anonymous
Anonymous

I'm going thru the same thing and live in Lakeland. Third day still no ac. Husband is a heart patient. Not good

1.7
Product
Total Air Care Air Conditioner Repair
I didn't like
  • Job not complete tech lied poor service taking to long to finish
#842439
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