Product: Total Air Care Air Conditioner Repair Clear all filters (85 of 85 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Called Total Air Care,hour on hold, hung up. Called AHS back 1 1/4 on hold. I was told no paperwork, but it could take 72 hours for approval once it was in. Saturday part was approved, AC company called Mon and set apt for Wed. I was told before hand that i would be...
Read more
1.2
Product
Total Air Care Air Conditioner Repair
#1080312
Reply to reviews
Show

Total Air Care - Horrible!!!

They charge unnecessary non- coverage charges ; make you wait hours to speak with an assistant and tech inadequately diagnose unit and give consumer the run a round! They are an horrible company and rips people off!! Beware !!
1.2
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Total Air Care Air Conditioner Repair
#1080124
Reply to reviews
4 times they sent a kid / tech to my house who from April to end of July stating air handler was great and good working condition and I specifically asked about the coil and did I need a service!Answer no ! 2 days later another company comes out and states coil is...
Read more
Product
Total Air Care Air Conditioner Repair
#1078944
Reply to reviews
Phone wait time over an hour.Submitted ac service request Early Friday morning.. 92 F degrees with baby... After calling several times could not get thru to schedule. Missed call this AM Monday morning (they called wrong number). Called back. After hour wait on call...
Read more
1.0
Product
Total Air Care Air Conditioner Repair
I didn't like
  • Scheduling appointment
#1078472
Reply to reviews
who installed the a/c compressor wired it incorrectly. there was a temporary repair made by bypassing the high pressure switch which shorted out. I have heard nothing from your company for over a week about replacing and correctly wiring the high pressure switch....
Read more
Product
Total Air Care Air Conditioner Repair
#1077570
Reply to reviews
I have been dealing with total air care for over 4 weeks now. We were assigned them by our warranty company. The 1st tech came out and diagnoised the problem within 2 weeks we hadnt heard anything so I called to follow up. Stayed on hold for over 2 hours to have a...
Read more
1.0
Product
Total Air Care Air Conditioner Repair
#1077054
Reply to reviews
Took three weeks to get parts ordered and installed which you took a week.had to call the Company for updates, not follow-up or make schedule appointments. At the threaten them to get the service that I paid for. Please do not consider them Have to wait over hours to...
Read more
Product
Total Air Care Air Conditioner Repair
#1072853
Reply to reviews
On 6/28/2017, the landlord, his wife, and I went to the house to check on any minor repairs and have the air conditioner checked by Total Air Care due to the rental property being covered under American Home Shield. The technician arrived 30 minutes after the time...
Read more
1.3
Product
Total Air Care Air Conditioner Repair
I didn't like
  • Job not complete tech lied poor service taking to long to finish
  • Poor service and incompetent help
#1071298
Reply to reviews
First, it's impossible to get through calling to actually talk to someone without waiting, at the very least, 40 mins.each time you call. They should really have an online system where they could just email you rather than play phone tag. If you miss a call, good luck....
Read more
Product
Total Air Care Air Conditioner Repair
#1067760
Reply to reviews
Warranty service assigned to Total Air Care via AHS. Tech serviced unit that was not operating properly. Determined issue was low refrigerant. Added 1lb (@$75 per lb) and afterwards unit appeared to operate normally. Stopped cooling again after two days. During that...
Read more
Product
Total Air Care Air Conditioner Repair
#1063961
Reply to reviews