Manufacturer: Total Air Care Category: Repair Clear all filters (74 of 74 reviews match)
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Total Air Care - Dont use this company
They arrived and the unit worked, it wasn't working well but it was working.When they left it didn't work at all. This left us without an A/C in Georgia summer heat for an entire weekend. Did I mention that my wife is 8 1/2 months pregnant. The technician didn't want...
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Anonymous
M. DORS

I am very dissatisfied customer; the technician did very minimal work, got central air conditioner to blow cool air upstairs; then did little else with diagnosing the problem....

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Total Air Care Air Conditioner Repair
#1096387
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Stay far far away from Total Air Care and spend the money to hire a reputable company. I should have read the reviews before scheduling the appointment thru American Home Shield. Once the warranty time is complete, I will definitely allow another company to service. I...
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Total Air Care Air Conditioner Repair
#1093884
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Called to get air duct fixed, didn't show up.They called again, showed up and checked the unit. First went to the outside unit and said it was the freon. Ok, fine. Went in the attic, said since the house cools, they couldn't fix it. They didn't fix the duct work. House...
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Anonymous
Lottie Tate

My name is Lottie Tate, I too can agree with all the bad press that is written about Total Air Care. Try to contact them is like pulling teeth. My unit has been inoperable now...

1.1
Product
Total Air Care Air Conditioner Repair
#1091065
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Total Air Care - Outstanding service!

#1098262
4.9
Details
The technician called 30 minutes prior to arrival to make sure we knew he was coming and when you expect him. He was friendly, courteous and professional. He performed repairs quickly and efficiently and took the time to explain what he was doing and why at each step from diagnostics to repairs. He answered all of my questions to my complete understanding. I could not ask for better service!
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Total Air Care - Horrible experience

#1088412
1.0
Details
I was on hold for 3 hours trying to get an issue resolved. My AC is broke for the 4th time due to their employees negligence of paying attention to detail. They did a half-assed job and now my AC isbroken for the 4th time. Tried to call the manager, and was hung up on 4 times. I'm furious.
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Total Air Care - Horrendous experience

#1082070
1.0
Details
Since early July '17, it is now August and no a/c service and total air is still dragging their feet to service the unit. American Home Shield says to be patient as they cannot assign another company. AHS and Total A/C both got my money, but no repairs.
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Total Air Care - Horrible!!!

#1080124
1.2
Details
They charge unnecessary non- coverage charges ; make you wait hours to speak with an assistant and tech inadequately diagnose unit and give consumer the run a round! They are an horrible company and rips people off!! Beware !!
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until I experienced total air care. My list of complaints is too much to type out on their Facebook page. Luckily, the better business bureau allows for lengthy, in-depth reports. Michael Niquette, the owner, should be absolutely appalled in the manner that his...
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Product
Total Air Care Air Conditioner Repair
#1089404
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It is the worst service ever! The service technician has an attitude and tells you he doesn't have time to wait around to see if air conditioning is working. If you DON'T want something repaired and to NOT received good customer service then call Total air care. They...
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1.0
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Total Air Care Air Conditioner Repair
I liked
  • Nothine
I didn't like
  • Job not complete tech lied poor service taking to long to finish
  • Non responsive
  • Long wait time
#1088892
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We are forced to use Total Air through our home warranty- American Home Shield.They have booked a 4 hour appointment with us 3 times. Each time my husband or I have taken off of work to meet them and they didn't show or call. The first time someone showed, he diagnosed...
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1.0
Product
Total Air Care Air Conditioner Repair
#1086918
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Total Air Care is very slow to send out tech. Tech wasn't on time either time both times several hours after appointment. Not to mention anytime you try to call and talk to someone I spent 25 to 55 minutes on hold usually just to be told they would have someone call me.
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Total Air Care Air Conditioner Repair
#1080672
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Called Total Air Care,hour on hold, hung up. Called AHS back 1 1/4 on hold. I was told no paperwork, but it could take 72 hours for approval once it was in. Saturday part was approved, AC company called Mon and set apt for Wed. I was told before hand that i would be...
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1.2
Product
Total Air Care Air Conditioner Repair
#1080312
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4 times they sent a kid / tech to my house who from April to end of July stating air handler was great and good working condition and I specifically asked about the coil and did I need a service!Answer no ! 2 days later another company comes out and states coil is...
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Total Air Care Air Conditioner Repair
#1078944
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Phone wait time over an hour.Submitted ac service request Early Friday morning.. 92 F degrees with baby... After calling several times could not get thru to schedule. Missed call this AM Monday morning (they called wrong number). Called back. After hour wait on call...
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1.0
Product
Total Air Care Air Conditioner Repair
I didn't like
  • Scheduling appointment
#1078472
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