Product: Total Air Care Air Conditioner Repair Clear all filters (85 of 85 reviews match)
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This is a scam company without a doubt.We have been dealing with this company since June 2017 and we are still out of an operative unit. In June we were attempting to get AC fixed by utilizing our home warranty plan so this company was assigned to us. Fast forward, it...
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1.0
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Total Air Care Air Conditioner Repair
I didn't like
  • This is a scam company
#1171738
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They sent a service technician out on 1/9/18 to check air conditioning unit.The result was that a new blower was needed. They were paid a $100.00 service fee. We were told that the part would be ordered that day and would take 2-3 days to come in. As of this morning,...
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1.0
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Total Air Care Air Conditioner Repair
#1167628
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I have a contract agreement (which I happily just cancelled) with AHS, who sent Total Air Care to my home after I filed a claim for my heat not working properly. Paid the $75 service call and was told that the control board for the heat pump was out along with the TXV...
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4.0
Product
Total Air Care Air Conditioner Repair
I liked
  • Timeliness
I didn't like
  • Service
#1167042
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After 2 failed appointments, the first being that it was too cold outside to replace freon and check for leaks and the second just a complete no show, I finally got a technician out to check my unit.I said the previous tech said I needed more freon added and a leak...
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1.2
Product
Total Air Care Air Conditioner Repair
#1117253
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Our home warranty assigned Total Air Care to come to our home for our a/c unit that was freezing up. The timeframe of 10-2 was assigned. The technician showed up on time and said he couldn’t work on the unit because the ambient temperature was too low. It was 65...
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1.6
Product
Total Air Care Air Conditioner Repair
#1116841
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Total Air Care - Stay away from this company!!

Please stay away from this company! Customer service reps are terrible... service techs are horrible as well! Took our money and didn’t fix anything.. we have been out an a/c for a week!!!
1.0
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Total Air Care Air Conditioner Repair
#1114225
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The tech called in the time frame that was preset and showed up promptly and did not waste any time. I have had poor service in response to calls to many businesses. So I was so pleased to have the tech appear on time, make the diagnosis quickly and do the appropriate repair. I now have a functioning air conditioner...
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5.0
Product
Total Air Care Air Conditioner Repair
#1114126
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They sent Total Air Care to come out to my home to fix the broke air conditioner. Air went out on a Tuesday night. Called AHS first thing Wednesday morning. Total Air Care scheduled the appointment for Friday between 11am and 2pm. The Tech that came out said he would...
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Anonymous
Pauline Zehner

Customer service is awful! Terrible... terrible service!! Bastards!

Anonymous
Pauline Zehner

Those bitch *** did the EXACT same thing to us today! *** were suppose to come back between 4-5pm today! Please beware... stay way from this company!

Product
Total Air Care Air Conditioner Repair
#1113553
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The squirrel motor went bad and needed to be replaced. My unit is about 40 years old and back in that day everything was different than they are now. I have wasted 2 months of my time and the air still doesn't work. This company really needs to get the crap straight,...
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Total Air Care Air Conditioner Repair
#1111404
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Total Air Care bad customer service

My AC hasn't worked since 8/20/17, they came 4 times to fix it and all they did was replace 2parts and now they said they are waiting for another part that is in order. Today is 9/22/17 and I'm still waiting. This is what my American Home Shield hire to fix my AC. Please don't get the home warranty from this company and don't do business with Total Air Care they are not professional about this.
1.0
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Customer service
Product or Service Quality
Reliability
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Product
Total Air Care Air Conditioner Repair
#1104564
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