Product: Total Air Care Air Conditioner Repair Clear all filters (81 of 81 reviews match)
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After 2 failed appointments, the first being that it was too cold outside to replace freon and check for leaks and the second just a complete no show, I finally got a technician out to check my unit.I said the previous tech said I needed more freon added and a leak...
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1.2
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Total Air Care Air Conditioner Repair
#1117253
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Our home warranty assigned Total Air Care to come to our home for our a/c unit that was freezing up. The timeframe of 10-2 was assigned. The technician showed up on time and said he couldn’t work on the unit because the ambient temperature was too low. It was 65...
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1.6
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Total Air Care Air Conditioner Repair
#1116841
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The tech called in the time frame that was preset and showed up promptly and did not waste any time. I have had poor service in response to calls to many businesses. So I was so pleased to have the tech appear on time, make the diagnosis quickly and do the appropriate repair. I now have a functioning air conditioner...
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5.0
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Total Air Care Air Conditioner Repair
#1114126
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Total Air Care - Stay away from this company!!

#1114225
1.0
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Please stay away from this company! Customer service reps are terrible... service techs are horrible as well! Took our money and didn’t fix anything.. we have been out an a/c for a week!!!
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Total Air Care bad customer service

#1104564
1.0
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My AC hasn't worked since 8/20/17, they came 4 times to fix it and all they did was replace 2parts and now they said they are waiting for another part that is in order. Today is 9/22/17 and I'm still waiting. This is what my American Home Shield hire to fix my AC. Please don't get the home warranty from this company and don't do business with Total Air Care they are not professional about this.
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Total Air Care - Outstanding service!

#1098262
4.9
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The technician called 30 minutes prior to arrival to make sure we knew he was coming and when you expect him. He was friendly, courteous and professional. He performed repairs quickly and efficiently and took the time to explain what he was doing and why at each step from diagnostics to repairs. He answered all of my questions to my complete understanding. I could not ask for better service!
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Total Air Care - Horrible experience

#1088412
1.0
Details
I was on hold for 3 hours trying to get an issue resolved. My AC is broke for the 4th time due to their employees negligence of paying attention to detail. They did a half-assed job and now my AC isbroken for the 4th time. Tried to call the manager, and was hung up on 4 times. I'm furious.
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They sent Total Air Care to come out to my home to fix the broke air conditioner. Air went out on a Tuesday night. Called AHS first thing Wednesday morning. Total Air Care scheduled the appointment for Friday between 11am and 2pm. The Tech that came out said he would...
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Anonymous
Pauline Zehner

Customer service is awful! Terrible... terrible service!! Bastards!

Anonymous
Pauline Zehner

Those bitch *** did the EXACT same thing to us today! *** were suppose to come back between 4-5pm today! Please beware... stay way from this company!

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Total Air Care Air Conditioner Repair
I liked
  • Nothine
#1113553
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The squirrel motor went bad and needed to be replaced. My unit is about 40 years old and back in that day everything was different than they are now. I have wasted 2 months of my time and the air still doesn't work. This company really needs to get the crap straight,...
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Total Air Care Air Conditioner Repair
#1111404
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Total Air Care - Dont use this company
They arrived and the unit worked, it wasn't working well but it was working.When they left it didn't work at all. This left us without an A/C in Georgia summer heat for an entire weekend. Did I mention that my wife is 8 1/2 months pregnant. The technician didn't want...
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Anonymous
M. DORS

I am very dissatisfied customer; the technician did very minimal work, got central air conditioner to blow cool air upstairs; then did little else with diagnosing the problem....

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Total Air Care Air Conditioner Repair
#1096387
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Stay far far away from Total Air Care and spend the money to hire a reputable company. I should have read the reviews before scheduling the appointment thru American Home Shield. Once the warranty time is complete, I will definitely allow another company to service. I...
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Total Air Care Air Conditioner Repair
#1093884
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Called to get air duct fixed, didn't show up.They called again, showed up and checked the unit. First went to the outside unit and said it was the freon. Ok, fine. Went in the attic, said since the house cools, they couldn't fix it. They didn't fix the duct work. House...
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Anonymous
Lottie Tate

My name is Lottie Tate, I too can agree with all the bad press that is written about Total Air Care. Try to contact them is like pulling teeth. My unit has been inoperable now...

1.1
Product
Total Air Care Air Conditioner Repair
#1091065
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until I experienced total air care. My list of complaints is too much to type out on their Facebook page. Luckily, the better business bureau allows for lengthy, in-depth reports. Michael Niquette, the owner, should be absolutely appalled in the manner that his...
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Total Air Care Air Conditioner Repair
#1089404
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It is the worst service ever! The service technician has an attitude and tells you he doesn't have time to wait around to see if air conditioning is working. If you DON'T want something repaired and to NOT received good customer service then call Total air care. They...
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1.0
Product
Total Air Care Air Conditioner Repair
I liked
  • Nothine
I didn't like
  • Long wait time
  • Job not complete tech lied poor service taking to long to finish
  • Non responsive
#1088892
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