Manufacturer: Total Air Care Category: Repair Clear all filters (59 of 59 reviews match)
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I have been dealing with total air care for over 4 weeks now. We were assigned them by our warranty company. The 1st tech came out and diagnoised the problem within 2 weeks we hadnt heard anything so I called to follow up. Stayed on hold for over 2 hours to have a...
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1.0
Product
Total Air Care Air Conditioner Repair
#1077054
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Took three weeks to get parts ordered and installed which you took a week.had to call the Company for updates, not follow-up or make schedule appointments. At the threaten them to get the service that I paid for. Please do not consider them Have to wait over hours to...
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Total Air Care Air Conditioner Repair
#1072853
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On 6/28/2017, the landlord, his wife, and I went to the house to check on any minor repairs and have the air conditioner checked by Total Air Care due to the rental property being covered under American Home Shield. The technician arrived 30 minutes after the time...
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1.3
Product
Total Air Care Air Conditioner Repair
I didn't like
  • Job not complete tech lied poor service taking to long to finish
  • Poor service and incompetent help
#1071298
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Total Air Care - Bad company

#1063891
1.0
Between the mechanics and the poor customer service support is really bad. After 2 months 3 weeks, 10 different mechanics and I don't know how many parts, my air conditioner still broke. One mechanic said one thing another one following week said different. Bad bad.
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Total Air Care Air Conditioner Repair Review

#906771
1.0
This the worst ac company I have every seen. It is the hotest month in Florida and I have not had air conditioning sice Aug 2. The have been out 5 times and every time a different part. The techs have no idea what they are doing. Never call you when the parts come in. Worst cutomer service I have ever seen. America Shield should get rid if them
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Total Air Care Air Conditioner Repair Review

#903053
Long time wait on phone call and the technician came to our house to check in July and didn't do anything and now air condition is not working anymore, not recommended , never pick up phone call or return any call back on voice mail
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Total Air Care Air Conditioner Repair Review

#845714
Worst repair company ever. Forced to use them with Home Warranty company and will never use again. Have fixed our AC so many times and always poor performance. Parts department never answers the phone. Just an all around terrible company. Recommend avoiding at all costs.
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First, it's impossible to get through calling to actually talk to someone without waiting, at the very least, 40 mins.each time you call. They should really have an online system where they could just email you rather than play phone tag. If you miss a call, good luck....
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Product
Total Air Care Air Conditioner Repair
#1067760
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Warranty service assigned to Total Air Care via AHS. Tech serviced unit that was not operating properly. Determined issue was low refrigerant. Added 1lb (@$75 per lb) and afterwards unit appeared to operate normally. Stopped cooling again after two days. During that...
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Product
Total Air Care Air Conditioner Repair
#1063961
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This Company is a joke, we have been without a working Air Conditioning system for 5 WEEKS during 90 degree days, this is an absolute nightmare that me and my family are experiencing without any time line for a resolution.By the 4th visit from their Senior technician...
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Product
Total Air Care Air Conditioner Repair
#1063804
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BEWARE BEWARE BEWARE OF TOTAL AIR CARE!!!! I ONLY RATED THIS COMPANY WITH ONE STAR SO THAT I COULD POST THIS REVIEW!!! This company is terrible at providing both good customer service and HVAC service!!! It has now been 14 days since they were first called out by our...
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1.0
Product
Total Air Care Air Conditioner Repair
I didn't like
  • Incompetent help
  • Poor service
  • Poor customer service
#1062292
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I had a really good experience with Total Air Care. The technician was sent from southern Georgia, near the Florida line by Jacksonville, so I don't know the actual office location. This guy was thorough and efficient. He called 30 minutes out from the appointment time...
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Anonymous
Anonymous

Guarantee this is a fake review! There is no way anyone received great service from Total Air Care. Everyone from the scheduler to the technicians are the worst!!!!!

Product
Total Air Care Air Conditioner Repair
#1058455
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Our home warranty hired this crappy company.The first guy that came out "diagnosed" the problem and said we needed two parts, one being a circuit board. Fast forward to 5 days later when another guy comes to install the one part he had for the order - the first guy...
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1.7
Product
Total Air Care Air Conditioner Repair
I didn't like
  • Long wait time
#1051516
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I must say this company is awesome I reached out to my home warranty company American Home Shield American Home Shield dispatch total Air Care in less than 15 hours I had a technician at my house to repair my air conditioner. The technician( Romeo Javois) came to my...
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5.0
Product
Total Air Care Air Conditioner Repair
#1048646
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