Not resolved
1 comment

I called them to fix a leaking a/c unit in my condo, and I so regret it now.A technician came out, added coolant, and declared the unit to be fixed.

I was out of town for the next few days and returned to find a still-broken a/c unit, a blazing hot condo, and massive water damage all around my utility closet. My (formerly) beautiful parquet floors are so buckled up that the closet door can no longer close. Total Air Care sent a second technician out, who spent at least an hour with my a/c system and came back to report a "huge leak" and a "totally rusted out" unit. He seemed surprised that the first technician could have missed such a large issue.

When I called the company, the manager (Michael) said that "a good technician should catch both leaks", but nonetheless, he would take no responsibility for the destroyed floor.Despite the failure of his first technician to fix the issue, I am left with a water-logged wood floor and a shrug from Total Air Care.

Review about: Total Air Care Repair.

Monetary Loss: $8000.

Had an Experience with Total Air Care?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Middleburg, Florida, United States #1182280

Hello,

i just read your review and I'm having them come out to see about my plumbing.Who was the technician that came out the first time?

I hope I don't get him.

Please share and i'm so sorry to hear about your floor.You have me scared:-9

You May Also Like

Advanced Disposal - Incompetent employees give horrible service Advanced Disposal "I have had a small pile of yard trash in the street for over two months now, as hav a few neighbors in close proximity. I'm in Clay County, Fl,..." Read more Republic Services is it legal Extortion and Fraud or Illegal Republic Services "They took two of my payments and credited a closed account. Causing the open account to go delinquent and charged with multiple lien fee's. They promised me they would apply..." Read more Waste Management - Video of driver angrily tossing garbage cans across street Waste Management "...I still have NO BINS - they delivered them to WRONG ADDRESS [...] I called at 8 am today. Driver did come an hour later - but angrily threw my..." Read more Republic Services - Failure to Pick Up Residental Garbage Republic Services "I started service over the phone (I asked about Hiding Fees, Reply: None) with them on 02/21/2017 my Acct # x-xxxx-0182823. The Last Two Weeks scheduled pick up day Tuesday..." Read more Maaco - Bad paint job and broke window Maaco "Took my SUV in to have the driver side painted. Plan black was used and you can see the difference because I have sparklers in my black paint. But when..." Read more Brighter Image Lab - Misused photos & go fund me account Brighter Image Lab "Back in 2015, I was searching for option cheaper than having all my teeth removed and getting an upper denture. I sent in a phone and a testimonial to these..." Read more CCC Information Services - Bad Customer Service CCC Information Services "I have been using CCC for 20 years, in the beginning they were a great company but as they became bigger and bigger that's when things changed for the worse...." Read more Walmart - BUG IN MY "WASHED AND READY TO EAT" SPINACH Walmart "After a morning, which led to a rather warm afternoon, I decided that I would purchase my greens from my local Walmart, as to prevent heat induced wilting. My local..." Read more