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1.0
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Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
I bought a new home it has two air-conditioning systems the smallest unit at the house was not blowing cold air they came they put Freon in it and miss the leak evidently because two weeks later it was not blowing cold so another guy comes find the leak takes the torch...
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Larry Taylor
Home Improvement Expert
#1693585

As stated on the Total Air Care website, the company technicians are trained to provide professional, reliable service. If you are not satisfied with the service, you may try ...

Author
Review #1273336 is a subjective opinion of poster.
0 comments
1.2
Details
Had AC issue, called my home warranty company. We have an issue where out AC underperforms essentially the first time each year when it gets really hot out (95 or so) and the air, even when set to 73 wont get below 77. TAC called a couple days after service requested...
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Author
Location
Madison, Florida
Cons
  • Poor service
  • Take many technicians and many times to come out
  • Entire company
Reason of review
Poor customer service
Loss
$170
Preferred solution
Full refund
Review #1558384 is a subjective opinion of poster.
0 comments
1.0
Details
Where does one start with this company to except say they are TOTAL CROOKS.......over 10 weeks we have been without air in record breaking temperatures because of these crooked unprofessionals. A warranty claim was filed through our First American Home Warranty. Of...
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Author
Location
Jacksonville East, Florida
Review #1550719 is a subjective opinion of poster.
1 comment
1.2
Details
They are unprofessional, left trash all throughout their work area, charged me $1500 to replace/reroute a line set and didn't do the work correctly. As of this review the AC still doesn't work. It took weeks to coordinate service. Look at the pictures! Did it cost...
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StupendousArcticWolf415
#1685108

Been going through a.nightmare myself.had new system installed last Sept 11. I lost count over 7 times they been here and still not worki right and to date hasnt passed code i...

Author
Location
Jacksonville East, Florida
Cons
  • Lack of professionalism of techs
  • Trash they left
  • Quality of work
Reason of review
Bad quality
Loss
$1478
Preferred solution
Let the company propose a solution
Review #1531006 is a subjective opinion of poster.
0 comments

Total Air Care in Orlando, Florida - Horrible service and untrained technicians!

1.0
Details
Their personalized service is the pits and technicians are untrained! When you call plan to hold for 30 minutes or more.. Their system of tracking your problem is horrible. When you do talk to someone they will use a prewritten script and will say anything right or wrong to move onto the other calls holding. It's been 3 weeks since our issue started - finally, the technician showed up today. He never even checked to see if the unit was cooling before leaving! Yet, collected his money. Shortly after his departure it was obvious we still had a problem plus left the attic in a mess! We called right away to learn it would be another week before anyone could come back! Totally unacceptable!
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Author
Location
Orlando, Florida
Cons
  • Numerous issues
Reason of review
Poor customer service
Loss
$850
Preferred solution
Full refund
Tags
Review #1558582 is a subjective opinion of poster.
0 comments

Total Air Care in Jacksonville West, Florida - WORSE COMPANY RUINED OUR A/C

1.0
Details
INSTALLED COMPRESSOR THAT FAILED 6 MONTHS LATER. THEY CANNOT EVEN FIGURE OUT OUR BRAND OF CONDENSOR UNIT (IT IS CARRIER) THEY KEEP ARGUING IT IS A LENNOX. JOKE OF A COMPANY. WE ARE ORIGINAL OWNERS AND IT IS A CARRIER. THEY INSTALLED HERMETIC COMPRESSOR AND IT REQUIRES A SCROLL COMPRESSOR. WORKED FOR 6 MONTHS THEN QUIT. WE WAITED FOR 7 WEEKS WITH NO AIR AT ALL FOR THE PART AND COME TO FIND OUT 6 MONTHS LATER WE FIND OUT IT IS WRONG PART. THEY ARE INCOMPETENT.
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Author
Location
Jacksonville West, Florida
Reason of review
Damaged or defective
Loss
$5
Review #1555837 is a subjective opinion of poster.
0 comments

Total Air Care in Jacksonville East, Florida - Worst Company EVER

1.0
Details
Total Air Care has been out 3 times to fix AC over a course of a month. Still not fixed. They are now changing the compressor paid for under American Home Shield. The problem is freon. This sorry company charges $85.00 a pound for freon and I need 8 pounds. A 25 pound bottle cost about $150.00. They are making $2125.00 off the consumer That is price gouging. I have already contacted the Attorney General of Florida about this. They are total rip offs.
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Author
Location
Jacksonville East, Florida
Cons
  • Everything about this rip off company
Reason of review
Pricing issue
Review #1552120 is a subjective opinion of poster.
0 comments

Total Air Care in Jacksonville West, Florida - Call Someone Else!!!

1.0
Details
My air conditioner broke and I called First American Warranty. They linked me up with Total Air Care. I called made an appointment, someone came out a day or two later and assessed the problem for $75 and said it was the compressor. Said they would order the part, and when it arrives would come back and install it. 4 weeks later I'm still waiting. A lot of cancellations and no shows on their part. Still sitting in the heat.
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Author
Location
Jacksonville West, Florida
Cons
  • Stalling and no shows
Reason of review
Poor customer service
Loss
$75
Preferred solution
Full refund
Review #1547435 is a subjective opinion of poster.
0 comments

Total Air Care - Tech..no show..Tech marked job completed

1.1
Details
Appt today..tech no show..reported job complete..referred to warranty company. .
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Author
Reason of review
Order processing issue
Review #1551477 is a subjective opinion of poster.

Contact Total Air Care Customer Service

Mailing Address:
2004
Middleburg, Florida 32050
United States
Phone:
(855) 508-6825
All Total Air Care Contacts
0 comments
1.0
Details
Total Air Care - THE WORST INCOMPETENT COMPANY - EVER!!
Total Air Care - THE WORST INCOMPETENT COMPANY - EVER!!
June 12, 2018 they sent out a tech. He claimed there was nothing wrong with my system. Yet he cleaned the line (supposedly), cut a pvc pipe and capped it, pulled out the cleaneffects air filter and checked it. Two days later water was pouring from my ceiling, as the...
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Author
Cons
  • Entire company
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
Total Air Care comes back, admits their technician created the problem, fix my clean effects air filter, or replace it since it's now dented. Fix the pvc pipe that should have never been cut. Fix the duct work. Replace the damaged ceiling.
Review #1314684 is a subjective opinion of poster.