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Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
I bought a new home it has two air-conditioning systems the smallest unit at the house was not blowing cold air they came they put Freon in it and miss the leak evidently because two weeks later it was not blowing cold so another guy comes find the leak takes the torch...
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1.4
#1273336
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Total Air Care - SHOULDN'T HAVE A BUSINESS OR HVAC LICENSE
TIME WITHOUT AC TO DATE OF THIS WRITING: Two months, four days. NUTSHELL: Many broken appointments; two tech personal emergency cancellations; then a parts problem after I verified that the part needed had been shipped and was PICKED UP. Then after 4+ hours on the...
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Anonymous
Anonymous

Somehow I suspected the involvement of a "home warranty" company. You're better off to skip those worthless things and pay as you go. You've lost the money you paid for bogus ...

1.0
I liked
  • Techs were courteous and knowledgeable
I didn't like
  • Broken appointments
  • Sending phone text for tech on way when no one was dispatched
  • Being passed from person to person on phone
#1302243
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My home warranty contacted them and they came out to see what was wrong with our heater....what we thought was a well trained tech was a STUDENT who apparently barely made it out of school because after waiting 3 weeks for parts and freezing weather in Georgia mostly...
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1.0
I didn't like
  • See comments
#1420675
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18 days after I filed a claim with my warranty co, Total Air Care FINALLY came out to check the problem. It took them 10 more days to even send the paperwork back for approval. When they eventually came back to actually fix it, the part was the wrong size. It took a...
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2.0
I liked
  • I liked the customer service reps and techs
I didn't like
  • Anything else
#1384446
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Total Air Care - THE WORST INCOMPETENT COMPANY - EVER!!
Total Air Care - THE WORST INCOMPETENT COMPANY - EVER!!
June 12, 2018 they sent out a tech. He claimed there was nothing wrong with my system. Yet he cleaned the line (supposedly), cut a pvc pipe and capped it, pulled out the cleaneffects air filter and checked it. Two days later water was pouring from my ceiling, as the...
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1.0
I didn't like
  • Entire company
#1314684
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Total Air Care - TotalShit

I filed a claim with my warranty co on May 18, Total Air Care came out on May 23. It took them 6 months to fix my AC. WHAT?
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1406728
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Total Air Care - Total Air Liars

These incompetent technicians have been here seven times giving me the runaround about my AC it's been out since May 18th of this year and today is October 5 and still out. They supposed to be here today from 12 to 4 and never called or showed up. First American Warranty company need to get rid of those clowns and get somebody who knows how to fix an air conditioner. This is the worst company on the planet of Earth
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1374301
Reply to reviews
I have the had the worst experience ever with this company. First if you call this company, there is an automatic 20 minute wait for anyone to answer. When you do finally speak with someone, my experience was that they are rude, disrespectful, and unsympathetic to your...
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1.0
I didn't like
  • Absolutly nothing about them
#1329293
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Total care and Air came to our resident 3 x’s one time place feron in unit, 2nd time did nothing , 3rd time stated a wire was loose so they connected back. I called our home warranty service and then they finally decided to give us a different company we’ll this...
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1.0
I didn't like
  • Poor service
#1369779
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been without ac for three weeks thanks to total air and my warranty people took two weeks for them to decide they couldn't repair the coil on my condenser and then another week for them to figure out they couldn't replace just that part since its too old and isn't made...
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1.0
#1366906
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