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Total Air Care - Horrible

Florida. Summer. Ac is broken and they are horrible and refuse to cooperate in a timely manner. It’s been since May 7th, it’s now June 18th. If you have a choice, do not choose them.
#1282788
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My HVAC was not working. I contacted American Home Shield warranty company who assigned TAC to my problem. The first rep came out on 5/14. He got the system working and said my freon was fine and he couldn't find a problem. 3 days later it stopped cooling. AHS sent TAC...
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1.0
I didn't like
  • Caused me to lose freon when called to repair hvac
#1273489
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Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
Total Air Care - Extreme frustration
I bought a new home it has two air-conditioning systems the smallest unit at the house was not blowing cold air they came they put Freon in it and miss the leak evidently because two weeks later it was not blowing cold so another guy comes find the leak takes the torch...
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1.4
#1273336
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AHS home warranty scheduled this company to look at my A/C. It took total air care 48 hrs to contact me and then only to tell me the earliest they could come out would be another 5 days. So I take off work for an 11-3 (cdt) appt and no one shows up. I contacted total...
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1.0
#1268575
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I sent in a request on the 16th of May for AC not cooling. They sent an email saying someone would call me to make an appointment. No one called four days later.. I called to see why, and I couldn’t get an appointment until a week later. I convinced them to give it to...
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#1268130
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After being scheduled 4 days out from our initial call, we were told a technician would arrive between 2-6pm...I took the afternoon off work, and sat at the house. At 8:35pm, the technician called & said it was too late for him to come, and that we needed to call in...
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1.0
#1268111
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Total Air Care - Mitchel

The tech said my units was good to go every thing was great but he lied 10,min after left my house the unit never started blowing cool air all he did was lie so he can get paid and not the things should be
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
Value for money
#1256698
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Service is through home warranty. 3 service calls over a month and they finally decided a new air handler is required. Waited 3 weeks to have it installed. Installation took place on Friday. One hour after they left air stopped working. Called there after hours service...
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Anonymous
Anonymous

My experience is through a Home warranty. They quoted one price to my Home Warranty c9mpany and another to me. It's been three weeks and I still don't have my A.C. fixed.

1.0
#1254335
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Total Air Care - UNPROFESSIONAL BUSINESS

Please do not use them, manager Andrew with ID number 1029 and technician James is very unprofessional, they both are liars......
#1252773
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Contact Total Air Care

Mailing Address:
Total Air Care
3600 Peoria Rd. Suite 101
Orange Park, FL 32065
Phone:
(904) 282-5050
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This Company was sent out by my Home Warranty Company and the Tech told me that he could put freon in the unit. What he didn't know is that I had Mills AC out a month before and they put freon in my old unit and they stated the unit needed to be replaced. I found out...
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1.0
I didn't like
  • Poor service
  • Incompetant
#1221746
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