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My home warranty contacted them and they came out to see what was wrong with our heater....what we thought was a well trained tech was a STUDENT who apparently barely made it out of school because after waiting 3 weeks for parts and freezing weather in Georgia mostly...
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Company wrote 0 private or public responses to the review from 1 day ago.
1.0
I didn't like
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#1420675
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Total Air Care - TotalShit

I filed a claim with my warranty co on May 18, Total Air Care came out on May 23. It took them 6 months to fix my AC. WHAT?
Company wrote 0 private or public responses to the review from Nov 24.
1.0
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#1406728
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18 days after I filed a claim with my warranty co, Total Air Care FINALLY came out to check the problem. It took them 10 more days to even send the paperwork back for approval. When they eventually came back to actually fix it, the part was the wrong size. It took a...
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Company wrote 0 private or public responses to the review from Oct 17.
2.0
I liked
  • I liked the customer service reps and techs
I didn't like
  • Anything else
#1384446
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Total Air Care - Awful!!

Took over 2 weeks to fix AC and then they didn’t soder the valve in correctly! Had to hire another company who came out same day and fixed valve in unit.
Company wrote 0 public responses to the review from Oct 11.
1.1
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#1379271
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Total Air Care - Avoid at all cost!

Worst experience ever! Took them over 5 weeks to fix our A/C. Horrible customer service. We were promised 4 different times by the "Call Center" that a supervisor from the Parts Dept would call us. We are still waiting for that call.
Company wrote 0 public responses to the review from Oct 10.
1.0
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#1377945
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These incompetent technicians have been here seven times giving me the runaround about my AC it's been out since May 18th of this year and today is October 5 and still out. They supposed to be here today from 12 to 4 and never called or showed up. First American...
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Company wrote 0 private or public responses to the review from Oct 05.
1.0
#1374301
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This company is so full of crap! They have been to my house 3 times to fix the air and it’s out again. Last time the tech didn’t show up to my house until 10pm for a 2-6 Appointment window. Now today they mysteriously couldn’t get in contact with me after I...
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Company wrote 0 private or public responses to the review from Oct 04.
1.0
#1373411
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My air condition has been out since Saturday. My husband is elderly with health concerns and I have asthma so this has become an issue. I can't say that all of the blame for the slowness lies with Total Air Care. It would be a lot on American Home Shield as well. I...
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Company wrote 0 private or public responses to the review from Oct 03.
#1372044
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Total care and Air came to our resident 3 x’s one time place feron in unit, 2nd time did nothing , 3rd time stated a wire was loose so they connected back. I called our home warranty service and then they finally decided to give us a different company we’ll this...
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Company wrote 0 private or public responses to the review from Sep 30.
1.0
I didn't like
  • Poor service
#1369779
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been without ac for three weeks thanks to total air and my warranty people took two weeks for them to decide they couldn't repair the coil on my condenser and then another week for them to figure out they couldn't replace just that part since its too old and isn't made...
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Company wrote 0 private or public responses to the review from Sep 26.
1.0
#1366906
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