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Everything said in these other complaints happened to us!It is a shoddy company in Florida that American home shield sent out to us.

Never can get through. Never follows up. Stole our freon under the guise that it was bad. Now we have no air conditioning whatsoever!

These people should be locked up fo fraud! They have come, closed out our order. We have had to go to American home shield to reopen. No one ever calls back.

This has been going on almost a month! Never, never never, never never never use! All scheduling goes through a Florida line. They make the appointment.

Ours is always on a Friday afternoon. Once they said Thursday, but guess what?

They told us the wrong day and it was a Friday pm.Didn't show until after 5 pm and then took our freon, left and we haven't seen him again!

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Total Air Care. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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