State: Georgia City: Atlanta Product: Total Air Care Air Conditioner Repair Clear all filters (4 of 128 reviews match)
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1 comment
1.0
Details
I was referred to Total Air Care by American Home Shield. On Tuesday, our "window," for the repairman was between 4-8pm. After having waited 4 hours and left since they did nto show, At 9:45pm they called and said they could be there by 10pm??? Then the next day we...
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Anonymous
#1197711

this my story exactly in my opinion the name should be total don't care

Author
Location
Atlanta, Georgia
Service
Total Air Care Air Conditioner Repair
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$200
Preferred solution
Price reduction
Review #894528 is a subjective opinion of poster.
0 comments
1.0
Details
American Home Shield could care less and neither does Total Air Care. My husband and I have spent every week trying to find answers since we were told we needed a coil. First it was we were just low on freon. Then it was a coil. Then they took 6 days to order the coil.
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Author
Location
Atlanta, Georgia
Service
Total Air Care Air Conditioner Repair
Reason of review
Order processing issue
Review #893017 is a subjective opinion of poster.
0 comments
Service techs seem motivated to get in and out as fast as possible. They've been to our location 3 times. Get the A/C blowing cold and leave. 2 hours later, hot air. It takes forever to get an appointment scheduled, they don't have enough call center agents. "I am...
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Author
Location
Atlanta, Georgia
Service
Total Air Care Air Conditioner Repair
Reason of review
Poor customer service
Review #884499 is a subjective opinion of poster.
0 comments
He did nothing, refused to look at the malfunctioning unit, then demanded I hurry up and pay him because he was late for his next appointment. I filed a complaint with American Home Shield, which prompted Total Air Care to send in a falsified diagnosis saying they'd...
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Author
Location
Atlanta, Georgia
Service
Total Air Care Air Conditioner Repair
Reason of review
Poor customer service
Review #873479 is a subjective opinion of poster.